Privacy Policy

Last updated: May 2026 | MoveTo Residential Limited | Company No. 16162097 | ICO Registration No. ZC013635

1. Who we are

MoveTo Residential is a trading name of MoveTo Residential Limited, a company registered in England and Wales (Company No. 16162097). We publish property and lifestyle content online at moveto-residential.co.uk and in print through our fortnightly property newspapers distributed across Surrey, South West London, and surrounding areas. We also publish the GuideTo Surrey lifestyle title.

Registered company name: MoveTo Residential Limited
Company registration number: 16162097
Registered in: England and Wales
ICO registration number: ZC013635
Data controller contact: info@moveto-residential.co.uk

For all data protection enquiries, please contact us at info@moveto-residential.co.uk or by post to our registered business address.

2. What personal data we collect and why

2.1 Newsletter sign-ups

When you subscribe to our newsletter, we collect your email address and, where provided, your name. We use this to send you our fortnightly newsletter containing property news, lifestyle content, and event guides relevant to Surrey and South West London.

Legal basis: Consent (UK GDPR Article 6(1)(a)). You can withdraw consent and unsubscribe at any time using the unsubscribe link in any email we send you.

2.2 Enquiry and contact forms

When you contact us via our website contact forms — including advertising enquiries, editorial enquiries, and distribution enquiries — we collect your name, email address, phone number (if provided), and the content of your message.

Legal basis: Legitimate interests (UK GDPR Article 6(1)(f)) — to respond to enquiries from readers, potential advertisers, and business partners.

2.3 Advertising clients and business partners

If you advertise with us or engage our services, we collect business contact details (name, email, phone, company name and address) and any information necessary to fulfil our commercial agreements.

Legal basis: Performance of a contract (UK GDPR Article 6(1)(b)) and, where applicable, legitimate interests.

2.4 Website usage data

We use Google Analytics to collect anonymised data about how visitors use our website, including pages visited, referral source, approximate location (country/region level), device type, and session duration. This data does not identify you personally and is used solely to improve our website and content.

Legal basis: Consent, obtained via our cookie consent banner.

2.5 Cookies

Our website uses cookies. A cookie is a small text file stored on your device when you visit a website. We use the following types of cookies:

Strictly necessary cookies — essential for the website to function (e.g. security, session management). These do not require your consent.
Analytics cookies — Google Analytics cookies that help us understand how visitors use our site. These are only set with your consent.
Advertising cookies — used by third-party advertisers whose banners appear on our site. These are only set with your consent.

You can manage or withdraw your cookie preferences at any time using our cookie consent tool, or by adjusting your browser settings. For more information about cookies, visit www.allaboutcookies.org.

3. How we use your personal data

We use the personal data we collect for the following purposes:

To send you our newsletter (where you have subscribed)
To respond to your enquiries and provide information you have requested
To fulfil advertising and commercial contracts
To manage our business relationships with advertisers and partners
To improve our website, content, and distribution strategy using anonymised analytics
To comply with our legal obligations

We will not use your data for any purpose that is incompatible with the purpose for which it was collected without first seeking your consent.

4. Who we share your data with

We do not sell your personal data to third parties. We may share your data in the following limited circumstances:

Service providers: We use third-party tools to help us operate (e.g. our email marketing platform, Google Analytics, website hosting). These providers act as data processors under our instruction and are contractually bound to protect your data.
Google: Our use of Google Analytics means anonymised usage data is processed by Google. For more information, see Google’s privacy policy at privacy.google.com.
PageSuite: Our digital edition publications are hosted by PageSuite. Visiting a digital edition is subject to PageSuite’s own privacy policy.
Legal requirements: We may disclose your data where required by law or in response to a valid legal request.

We will not share your personal information with any other organisation without your express consent.

5. How long we keep your data

We retain your personal data only for as long as necessary for the purposes described in this policy:

Newsletter subscribers: Until you unsubscribe or withdraw consent, plus a short period thereafter to process the request.
Enquiry data: Up to 2 years from the date of enquiry, unless we enter into a commercial relationship with you.
Advertising client data: For the duration of the contract and up to 7 years thereafter in line with financial record-keeping obligations.
Analytics data: Per Google Analytics’ default retention settings (26 months), subject to your consent.

When data is no longer needed, it is securely deleted or anonymised.

6. Your rights under UK GDPR

Under the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018, you have the following rights:

Right of access: You can request a copy of the personal data we hold about you.
Right to rectification: You can ask us to correct inaccurate or incomplete data.
Right to erasure: You can ask us to delete your personal data in certain circumstances.
Right to restrict processing: You can ask us to limit how we use your data in certain circumstances.
Right to data portability: Where processing is based on consent or contract, you can request your data in a structured, machine-readable format.
Right to object: You can object to processing based on legitimate interests, including direct marketing.
Right to withdraw consent: Where we rely on consent as the legal basis, you can withdraw it at any time without affecting the lawfulness of processing before withdrawal.

To exercise any of these rights, please contact us at info@moveto-residential.co.uk. We will respond within one month. There is no charge for making a request.

If you are unhappy with how we handle your data or your rights request, you have the right to lodge a complaint with the Information Commissioner’s Office (ICO):

Website: www.ico.org.uk
Helpline: 0303 123 1113

7. Data security

We take reasonable technical and organisational measures to protect your personal data against unauthorised access, loss, or misuse. Our website is served over HTTPS (encrypted connection). Access to personal data is restricted to staff who need it to carry out their role.

While we take data security seriously, no method of transmission over the internet or method of electronic storage is 100% secure. If you believe your data has been compromised, please contact us immediately at info@moveto-residential.co.uk.

8. Third-party websites and links

Our website contains links to third-party websites, including those of advertisers, estate agents, and event venues. This privacy policy applies only to moveto-residential.co.uk. We are not responsible for the privacy practices of any third-party websites, and we encourage you to read their privacy policies before providing any personal information.

9. Content on our site

All content on this site — including design, text, graphics and the selection or arrangement thereof — is protected by copyright, trade marks, and other intellectual property rights owned by or licensed to MoveTo Residential Limited. You may view this site and print hard copies for your personal, non-commercial use. All other copying, whether in electronic or hard copy format, is prohibited and all other rights are reserved.

Whilst we endeavour to ensure that information on this site is accurate and up to date, we cannot guarantee this. Any reliance on information contained in this site is entirely at your own risk. We do not endorse any of the organisations that appear on the site or any of their offerings. Any contract with such organisations is directly between you and them; we have no contractual involvement.

10. Children’s privacy

Our website is not directed at children under the age of 13, and we do not knowingly collect personal data from children. If you believe we have inadvertently collected data from a child, please contact us and we will delete it promptly.

11. Changes to this privacy policy

We may update this privacy policy from time to time to reflect changes in our practices, legal requirements, or website functionality. When we make significant changes, we will update the ‘Last updated’ date at the top of this page. We encourage you to review this policy periodically.

12. How to contact us

For any questions about this privacy policy, to exercise your data rights, or to raise a concern, please contact us:

Email: info@moveto-residential.co.uk
Post: MoveTo Residential Limited, 6A Fridays Court, 3-5 High Street, Ringwood, BH24 1AB
Advertising enquiries: d.hughes@moveto-residential.co.uk
Editorial enquiries: a.darcy@moveto-residential.co.uk
Distribution enquiries: d.rees@moveto-residential.co.uk

This policy is governed by the laws of England and Wales and is compliant with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.